Booking terms and conditions

1. Booking Confirmation and Deposit

• Trekking, Hiking, and Tours: A non-refundable deposit of 20% of the total trip cost is required at the time of booking.

• Peak Climbing and Expeditions: A non-refundable deposit of 30% of the total trip cost is required at the time of booking.

• The remaining balance is typically due upon arrival in Kathmandu before the trip commences.

2. Payment Methods

• Payments can be made via bank transfer, credit card (Visa or MasterCard), or in cash.

• Please note that credit card payments may incur an additional processing fee, usually around 4%

3. Cancellation Policy

• For Trekking, Hiking, and Tours:

  • More than 30 days before departure: 15% cancellation fee.

  • 15 to 30 days before departure: 25% cancellation fee.

  • Less than 15 days before departure: 50% cancellation fee.

  • No refund if canceled within 7 days of departure or after arrival in Kathmandu.

• For Peak Climbing and Expeditions:

  • More than 60 days before departure: 15% cancellation fee.

  • 30 to 60 days before departure: 25% cancellation fee.

  • Less than 30 days before departure: 50% cancellation fee.

  • No refund if canceled within 15 days of departure.

• Please note that the cost of permits already purchased is non-refundable.

4. Rescheduling Policy

• Rescheduling a trip is generally allowed with prior notice.

• A rescheduling fee may apply, and the new trip must be completed within one year of the original booking date.

5. Travel Insurance

• Comprehensive travel insurance is mandatory for all clients.

• Insurance should cover medical expenses, personal accidents, emergency evacuations, trip cancellations, loss of gear, and natural calamities.

6. Health and Fitness

• Clients should be in good physical and mental health to undertake trekking and climbing activities.

• A medical examination is recommended, especially for individuals with pre-existing conditions.

7. Flight Delays and Cancellations

• Flight delays and cancellations can occur due to weather conditions, especially in remote areas.

• Clients are responsible for any additional expenses incurred due to such delays, including accommodation and meals.

8. Liability and Responsibility

• The company is not liable for any loss, injury, or damage to personal property during the trip.

• Clients are responsible for their own safety and well-being.